We’re looking for a Technical Support Analyst to join a professional technology team in Jersey. You’ll provide first and second-line IT support, troubleshoot technical issues and assist with Microsoft 365, desktop services and business applications. The role involves managing service requests, keeping accurate records and ensuring users receive timely, reliable support. You’ll also contribute to support documentation and work with technical teams to improve service delivery. The ideal candidate will have previous IT support experience, strong communication skills and a practical, problem-solving approach.